These Terms and Conditions ("Terms") govern your access to and use of services provided by an Authorized Partner of TAP Limited ("TAP," "we," "us," "our"), including but not limited to assistance with applications, guidance, submission of forms, and related support services (the "Service"). By accessing, registering with, or using the Service through an Authorized Partner, you agree to these Terms and explicitly authorize the Authorized Partner to act on your behalf.
If you do not agree with these Terms, you must not use the Service.
1.1 The Authorized Partner may provide:
1.2 The Service does not guarantee acceptance of any application by TAP, institutions, or immigration authorities. TAP and the Authorized Partner retain the sole discretion to accept, reject, or request modification of applications.
1.3 Students are solely responsible for the accuracy and completeness of all submitted information. Agents are strongly advised to conduct full due diligence before submitting applications on behalf of students.
2.1 Applications will be processed promptly; however, TAP and the Authorized Partner are not responsible for delays, rejections, or cancellations due to:
2.2 Students acknowledge and accept that TAP and the Authorized Partner cannot guarantee any refund, commission, visa approval, or institutional acceptance.
3.1 Service fees are payable to the Authorized Partner in addition to any application, tuition, or provider fees.
3.2 Payment is due at the time of submission unless otherwise agreed.
3.3 Refunds and cancellations:
3.4 Students explicitly agree that TAP and the Authorized Partner cannot be held responsible for any financial loss arising from:
4.1 Students and agents must:
4.2 Agents are strongly advised to perform full due diligence before submitting applications to TAP. TAP and the Authorized Partner assume no responsibility for errors or omissions caused by agents or students.
5.1 All information provided to the Authorized Partner must be accurate, complete, and current.
5.2 Any false, misleading, or incomplete information may result in application rejection, visa denial, deportation, or financial loss.
5.3 TAP and the Authorized Partner will not be liable for any loss or consequence arising from inaccurate information, whether intentional or unintentional.
6.1 Uploaded materials (documents, images, forms, content) are considered non-confidential unless otherwise agreed.
6.2 TAP and the Authorized Partner may use, reproduce, distribute, or display such materials for the purpose of providing the Service.
6.3 You warrant that uploaded content:
7.1 The Authorized Partner may collect and share your personal information with TAP solely for providing the Service.
7.2 All data must be accurate. You consent to processing in accordance with TAP's Privacy Policy.
7.3 You agree to receive communications via email, SMS, or phone related to the Service.
You must not:
Violation may result in immediate termination and reporting to law enforcement.
9.1 The Service is provided "as is," without warranties.
9.2 TAP and the Authorized Partner shall not be liable for:
9.3 Students explicitly acknowledge and accept these risks and agree that TAP and the Authorized Partner cannot be held liable for any financial, legal, or personal loss resulting from any of the above.
You agree to indemnify, defend, and hold harmless TAP and the Authorized Partner, including officers and employees, against claims, damages, losses, liabilities, or expenses arising from:
TAP and the Authorized Partner are not liable for delays, losses, or failures caused by:
12.1 Complaints must be submitted in writing via the Authorized Partner or TAP's Contact Us page.
12.2 Any dispute will first be referred to a sole arbitrator appointed by TAP.
12.3 Arbitration will be in English at a location determined by TAP, and the arbitrator's decision will be final and binding.
These Terms are governed by the laws designated by TAP. All disputes shall fall under the jurisdiction chosen by TAP.
TAP or the Authorized Partner may terminate access to the Service if:
Termination does not relieve obligations, including payment, indemnity, or compliance.
TAP may amend these Terms at any time. Updated Terms will be communicated through the Authorized Partner. Continued use constitutes acceptance of amendments.
Cloud Education Holdings & Affiliated/Subsidiary Companies
1. Scope This policy applies to all individuals associated with Cloud Education Holdings, including its affiliates and subsidiary companies, such as employees, contractors, agents, and partners.
2. Zero Tolerance Statement Cloud Education Holdings maintains a strict zero tolerance policy toward any form of:
directed at or by any employee, partner, contractor, or associate.
3. Our Commitment to Our People Cloud Education Holdings proudly regards its employees as one of its most valuable and treasured assets. We are committed to maintaining a safe, respectful, and dignified working environment for all.
4. Consequences of Violation Any individual found to be in violation of this policy shall be subject to the following actions, without exception:
5. Reporting All individuals are encouraged to report any incidents of misconduct promptly to the designated HR or compliance authority within the organization.
6. Acknowledgment By engaging with Cloud Education Holdings or any of its affiliated or subsidiary entities, all parties agree to abide by this policy in its entirety.
By using the Service, you acknowledge that:
Cloud Education Holdings Group is the legal entity overseeing all affiliated companies and subsidiaries, including Cloud Education Group Private Limited (trading as Cloud Education and Visa Services), The Authorized Partner (TAP), PrepX, and Oshccover.com.
